Timely service!
Our mp3 player have 1-year warrant y, 12-hour after-sales correspondence. If you have any problem, please contac t us at the first time, any problem can be solved through communication.
30W above fast charger is strictly prohibited!!!!!
To better protect the battery life, please use a 5V 1A/2A,10W adapter and the TYPE-C charging cable we provide. (You can also charge this device via a computer)
It won’t turn on or won’t charge to 100%, what can I do to fix it?
Poke the resethole for 10 seconds and try to turn it on again after chargingfor half an hour.(If it still can’t be solved, please emai.l us in time. Please rest assured that we will take responsibility for our products.)
How do I get a connection to run Spotify or download songs from Spotify?
Yes. You can connect to WiFi and download music on the device. The MP3 player also runs other applications, such as Amazon Music and Apple Music,etc.
Does the player come with headphones? Is there a separate aux and usbc port?
Yes.